What to Look for When Hiring a Commercial Cleaning Company

Choosing the right commercial cleaning partner can have a lasting impact on your business. From employee health to customer impressions, the cleanliness of your facility speaks volumes about your standards. But with so many providers to choose from, how do you know which one is right for you? Here's what to look for—and what to avoid—when hiring a commercial cleaning company.

Experience and Specialization

Not all cleaning companies are created equal. Some specialize in office buildings, while others focus on medical facilities, schools, or industrial spaces. Look for a provider with experience in your industry, as they'll understand your unique cleaning needs and compliance requirements. Don’t hesitate to ask for client references or case studies that match your business type.

Customized Cleaning Plans

Every facility is different. A reputable cleaning company will offer a tailored cleaning plan based on your space, traffic levels, and scheduling preferences. Be cautious of one-size-fits-all pricing or vague service packages. A trustworthy company will take time to understand your expectations and create a plan that works for your business.

Trained and Vetted Staff

Cleaning crews often work after hours or in sensitive areas. Make sure the company you hire thoroughly screens and trains their employees. Ask about background checks, safety training, and whether the team is employed directly or subcontracted. A reliable provider will prioritize professionalism, trust, and consistency.

Use of Quality Equipment and Products

From HEPA-filter vacuums to eco-friendly disinfectants, the right tools make all the difference. Ask potential cleaning providers what kind of equipment and products they use—and why. If sustainability is important to your business, look for companies that offer green cleaning solutions.

Insurance and Certifications

Professional cleaning companies should be fully insured and carry necessary licenses or certifications. This protects your business in case of accidents or damages and ensures the provider is held to recognized industry standards. Don’t skip this step—always ask for proof.

Clear Communication and Accountability

How will the company handle feedback, special requests, or concerns? A quality provider will have systems in place for communication and quality control. Look for regular inspections, performance checklists, or a dedicated account manager who can quickly respond to your needs.

Red Flags to Watch For:

• Extremely low pricing with little detail
• Lack of insurance or certifications
• Vague service agreements
• Poor online reviews or lack of client references
• High employee turnover
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The Right Partner Makes All the Difference

Hiring a commercial cleaning company is more than just checking a box—it’s about building a relationship with a team that helps your business shine. A well-maintained space leads to better productivity, higher client confidence, and long-term savings.

At Christenson Cleaning, we believe in quality, consistency, and service that exceeds expectations. Whether you're a small office or a large facility in the Grand Island, Hastings, Omaha, Lincoln, Kearney, and Council Bluffs area, our experienced team is here to help you create a clean, professional environment every day.  Contact us to learn more about our customized commercial cleaning solutions.